3.6: Points to remember

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• Use a short, clear subject line.

• Use short, simple sentences.

• Include just one main subject per email.

• Use lists where appropriate.

• Use bullet points instead of continuous text.

• Use “you” and “we.”

• Use words that are appropriate for the reader.

• Use active verbs and avoid nominalisations.

• Check your spelling and basic grammar using spelling and grammar tools.

• Tailor your email to the reader in terms of formality.

• Use emoticons in less formal emails. These written forms of body language or gesture are often used in less formal emails to help the recipient understand exactly what you mean. 😉

 

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Practice Activities