6. Interpersonal Communication

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Get to know each other


Introduction/ Methodology

This module is written and narrated by Chris Malherbe, English@Work, Germany.
Vocabulary list by Learnmera Oy, Finland.
Cartoons, layout and video by Boris Stoyanov, e-Training Solutions, Germany.


This self-help learning module has been designed for people who want to improve their interpersonal communication in English and/or their native language. You will understand yourself and others better. It will enable you to become a more accomplished, effective and versatile communicator.

This self-help learning module is suitable for you if:

• You have had misunderstandings when communicating with someone
• You have a feeling that or your communication partners are taking things too literally
• You are not sure what is appropriate for you to do in your interpersonal communication
• You are not sure what the people you are communicating with are really trying to say
• You sometimes have difficulties understanding people

Required level of English language proficiency to read and understand this module:

B1 or higher

Based on: Europass Language Passport


6.1: Get to know each other and begin practicing
6.2: Adjectives to describe yourself and others
6.3: Assessing your communication style (Feedback and Answer Key)
6.4: Communication Style – The Basic Idea
6.5: The Dimensions of Style
6.6: The Dimensions of Style II
6.7: Social Style Descriptions
6.8: The Impact of the Styles on Communication
6.9: Which Social Style?
6.10: Communication Style Strengths
6.11: Communication Style Trouble Spots
6.12: Style Understanding Exchange
6.13: Style Indicators
6.14: Social Styles: Versatility
6.15: Consequences for People with Low Versatility
6.16: The Practice of Style Shifting
6.17: Tips for Better Communication
6.18: Practicing Versatility

Estimated time to complete the module:

8 hours


Upon completion of this module you will be more motivated in your interpersonal communication and able to:

• Assess your own communication style preferences
• Determine the communication style of others
• Apply the art of style-shifting to your communication


This E-learning book is an open educational resource. It uses open-source technology and multimedia. It is mobile-friendly and device-independent. It is delivered online but there also is an offline version. The self-help learning program is designed for individual learners to work on their own and includes practice activities. It can also be used in a classroom as part of a facilitator-led training program.

The program includes mini-inputs and demonstrations as well as activities for self-reflection and practice. It is important that participants reflect their past communication experience. For the training to be effective, participants are encouraged to form a small group (of 4-6 persons) in their social network who are also interested in improving their interpersonal efficacy in English. Because the practice activities involves self-disclosure it is very important to maintain a safe atmosphere within the group.

This module is also available in short form as a video lesson:

Download Vocabulary list Download this module as PDF


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Get to know each other


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© 2014-2017 English at Work: The materials are Open Educational Resources. As a learner or trainer, you may download, reproduce, customize and otherwise make use of the materials. You may also amend, edit or otherwise change all original text, provided that all original copyright notices remain intact and appear on all amended versions or reproductions thereof. You may distribute the materials by any means including electronic mail or on a storage device such as a CD for the purpose of education or training. However, the materials may not be sold, leased or loaned. Any other use of the materials not defined in this agreement is subject to our written approval.
Vocabulary list by © 2017 Learnmera Oy (CC BY-NC)
Cartoons by © 2016-2017 Boris Stoyanov (CC BY-NC-ND). Produced for SupEFL project 2014-1-DE02-KA200-001093